MONTERO – PRIVATE TRANSFER SERVICE

1. INTRODUCTION

MONTERO – PRIVATE TRANSFER SERVICE (“MONTERO”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or requesting our private transfer services.

This Privacy Policy explains what personal information we collect, how we use it, how it may be shared and the rights available to you under applicable law.

2. DATA CONTROLLER

Legal Name: [MONTERO PTS]
Commercial Name: MONTERO – PRIVATE TRANSFER SERVICE

Email: aamanda.info@gmail.com

Website: monteropts.com

3. INFORMATION WE COLLECT

When you submit a transfer request or communicate with MONTERO, we may collect information such as:

Full name
Email address
Telephone number
Transfer date
Preferred pick-up time
Pick-up location
Destination
Number of passengers
Flight number, when applicable
Special requests or information necessary to arrange the transfer
Payment and transaction information, when applicable
Communications between you and MONTERO relating to your reservation

We only request information that is reasonably necessary to manage your transfer request and provide the requested service.

4. HOW WE USE YOUR INFORMATION

Your personal information may be used to:

Receive and process transfer requests
Check availability and arrange transportation
Communicate with you regarding your request or reservation
Confirm, modify or cancel a transfer
Process payments and deposits
Respond to questions or requests
Manage customer service
Comply with applicable legal and regulatory obligations
Protect the security and integrity of our website and services

MONTERO does not use your personal information for purposes unrelated to the requested service unless permitted or required by applicable law.

5. SHARING OF PERSONAL INFORMATION

MONTERO does not sell or commercially rent your personal information.

Personal information may only be shared with third parties when reasonably necessary to process and provide the requested transfer service, when required by law, or when otherwise permitted by a valid legal basis.

For example, information may be shared with a driver or transportation provider when necessary to complete a confirmed reservation.

Only information reasonably necessary for the provision of the service should be shared.

6. DATA SECURITY

MONTERO takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. DATA RETENTION

MONTERO retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, manage reservations, maintain appropriate business records, resolve disputes and comply with applicable legal obligations.

When personal information is no longer required, it may be securely deleted or anonymized where appropriate.

8. PAYMENT INFORMATION

Where payments are processed through a third-party payment provider, payment information may be handled directly by that provider in accordance with its own privacy policy and security practices.

MONTERO does not intentionally retain full payment card details unless legally permitted and necessary for the applicable transaction.

9. COMMUNICATIONS

MONTERO may contact you by email, telephone, messaging service or other contact information provided by you when necessary to:

Respond to your transfer request
Confirm reservation details
Communicate changes or cancellations
Request information necessary to provide the service
Address questions or issues relating to your reservation

10. CLIENT RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the right to request access to, correction or deletion of your information, or to object to or restrict certain forms of processing.

Requests relating to personal information may be submitted to:

[INSERT EMAIL]

MONTERO may request reasonable information to verify the identity of the person making a request.

11. CHILDREN'S INFORMATION

MONTERO does not knowingly collect personal information directly from children for independent use of the website.

Where a transfer involves minors, the relevant information should be provided by or with the authorization of a parent, legal guardian or responsible adult, where applicable.

12. THIRD-PARTY SERVICES

The MONTERO website may use third-party services for website hosting, forms, analytics, payment processing, communications or other technical functions.

These providers may process certain information on behalf of MONTERO or independently according to their applicable terms and privacy policies.

MONTERO recommends reviewing the privacy policies of relevant third-party services when applicable.

13. COOKIES

The MONTERO website may use cookies and similar technologies for technical, analytical or functional purposes.

For more information, please see our Cookie Policy.

14. CHANGES TO THIS PRIVACY POLICY

MONTERO may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data processing practices.

The updated version will be published on this website with the corresponding “Last Updated” date.

15. APPLICABLE LAW

This Privacy Policy is governed by the applicable laws of the Dominican Republic, including applicable data protection and privacy legislation.